Last Updated: [Insert Date]

Welcome to Pretty Dresses Sales! These Terms and Conditions outline the rules and regulations for using our website (www.buyprettydress.com) and purchasing our boutique-style dresses. By accessing our website and making a purchase, you agree to these terms in full.

At Pretty Dresses Sales, we’re committed to making your shopping experience as delightful as twirling in one of our A-line dresses. These terms are designed to protect both you and our boutique while ensuring transparent, joyful transactions.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is intended for users who are at least 18 years old or accessing with parental/guardian consent. By using our site, you confirm you meet these requirements.

1.2 Intellectual Property Rights

All content on this website, including images, text, designs, and product descriptions, is the property of Pretty Dresses Sales and protected by copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

2. Product Information

2.1 Product Descriptions

We take great care in describing our boutique dresses (including A-line, backless, bodycon, corset, long sleeve, and strapless styles) accurately. However, slight variations in color or detailing may occur due to screen settings or handmade elements.

2.2 Pricing

All prices are in GBP (£) and inclusive of VAT where applicable. We reserve the right to adjust prices but will honor the price at the time of your order confirmation.

3. Ordering Process

3.1 Order Acceptance

Your order represents an offer to purchase which we accept by sending an order confirmation email. We reserve the right to refuse orders for any reason, including suspected fraudulent activity.

3.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal
Payment is processed at checkout and your card will be charged when we confirm your order.

4. Shipping and Delivery

4.1 Processing Time

We hand-pack each order with care within 1-2 business days of payment confirmation.

4.2 Shipping Options

Standard Shipping (£12.95): Via DHL or FedEx, delivered within 10-15 business days after dispatch with tracking.
Free Shipping: Via EMS for orders over £50, delivered within 15-25 business days after dispatch.

4.3 Delivery Areas

We ship worldwide except to certain Asian countries and remote regions. You are responsible for any customs duties or taxes in your country.

5. Returns and Refunds

5.1 Return Policy

We want you to love your Pretty Dresses purchase! If not, you may return unworn, unwashed items with tags attached within 15 days of delivery, except corset dresses (non-returnable for hygiene reasons).

5.2 Return Process

Email [email protected] within 15 days to initiate a return. Include your order number, item details, and reason for return. We’ll provide a Return Merchandise Authorization (RMA) number and instructions.

5.3 Refunds

Refunds are processed within 5-7 business days of receiving your return, issued to your original payment method. Original shipping costs are non-refundable unless the return is due to our error.

6. Customer Responsibilities

6.1 Accurate Information

You must provide accurate personal and payment information. Notify us immediately of any changes to your details.

6.2 Prohibited Conduct

You agree not to:

  • Use our website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Make fraudulent purchases
  • Misuse our return policy

7. Liability Limitations

7.1 Product Use

Pretty Dresses Sales is not liable for any injury or damage resulting from improper use of our products.

7.2 Website Availability

We strive to keep our website available but are not liable for temporary unavailability due to technical issues beyond our control.

7.3 Force Majeure

We’re not liable for delays or failures in performance resulting from events beyond our reasonable control (e.g., natural disasters, pandemics, or supply chain disruptions).

8. Privacy and Data Protection

Your privacy is important to us. Please review our separate Privacy Policy detailing how we collect, use, and protect your personal information.

9. Changes to Terms

We may update these Terms periodically. The current version will always be posted on our website with the effective date. Continued use after changes constitutes acceptance.

10. Governing Law

These Terms are governed by English law. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact Us

For any questions about these Terms, please contact our boutique customer care team:

Pretty Dresses Sales
66 Whiting Way
Wells, GB CH2W 1YI
Email: [email protected]

Thank you for choosing Pretty Dresses Sales. We’re dedicated to helping you find dresses that make you feel as beautiful as you are!